WPS Cloud Sync Proxy Configuration Guide

For users in controlled network environments, properly configuring proxy settings ensures WPS Cloud Sync can function without interruption.

Incorrect proxy configuration can result in failed connections, leaving your files unsynchronized and your cloud storage inaccessible.

The process involves adjusting network settings within the WPS Office application to ensure it can route traffic through the designated proxy.

Begin by launching the WPS Office application on your computer.

In the application’s header menu, find the Tools option and open the Settings submenu.

This brings up the Configuration window.

Within the Settings window, locate and click on the Cloud Sync tab.

This section contains settings for your linked cloud account, sync frequency, and file handling preferences.

If you don’t see it immediately, search for terms like "Network," "Connection," or "Proxy."

If the proxy option is hidden, look for an "Advanced" or "More Options" link to reveal extra network controls.

The interface will ask you to select either "No Proxy" or "Use Proxy Server."

Choose "Use Proxy Server" from the available radio buttons.

The proxy address is typically a fully qualified domain name or IPv4

Your organization’s helpdesk or IT support team will supply you with the correct proxy address.

Enter the port number associated with the proxy server’s service.

Typical proxy ports are 8080, 3128, 80, 8888, or 8000, but your organization may use a non-standard port.

Select the option labeled "Require Username and Password" if your proxy is secured.

Use the login details assigned to you for accessing internal network resources.

Authentication failures are often due to typographical errors, so review your entries before saving.

Some organizations use different protocols for different services — make sure you pick the right one.

For cloud sync, HTTPS is most commonly required — select it unless instructed otherwise.

Press the "Apply" button, then click "OK" to confirm and store your changes.

WPS Office will attempt to establish a connection to the cloud servers using the new proxy configuration.

A visual indicator — such as a status bar update or pop-up — will confirm connectivity.

Contact your network administrator to confirm that WPS Cloud Sync’s URLs are not blocked by filtering rules.

The configuration workflow is the same, but the navigation path may differ based on your OS.

In these cases, the Cloud Sync settings can often be accessed through the WPS Office Preferences window, which is located under the WPS Office menu on macOS or the main application menu on Linux.

Instead of manual proxy setup, your network may use an automatic configuration script (.pac) to route traffic.

If your network uses a PAC file, you may need to configure the system-wide proxy settings in your operating system instead of within WPS Office.

On macOS, go to System Settings → Network → Advanced → Proxies → Automatic Proxy Configuration.

Once the system proxy is correctly configured, WPS Office will typically inherit these settings automatically.

Lastly, ensure that your firewall or antivirus software is not blocking WPS Office from accessing the internet through the proxy.

You may need to add WPS Office to the list of allowed applications in your security software.

After completing all steps, restart WPS Office to ensure the proxy settings are fully active.

Upload a test file or edit an existing one to see if it appears in your cloud dashboard.

With the correct proxy setup, your cloud documents remain accessible and up to date — regardless of network restrictions.