The Closest Drugstore - A Womans Perspective

If you do, you’ll be taken to our safe and secure vehicle tax service. Just head on over to the vehicle log book service on GOV.UK and you’re good to go! We wouldn’t introduce a service update without testing it first!

We asked ourselves how we could improve your journey as a customer. Our answer was to link the online vehicle log book service to the online vehicle tax service, so you can tax your vehicle at the same time. Previously, you would have had to wait for your replacement log book to arrive before you could tax your vehicle.

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The volunteers said they found the user journey relatively easy but made a couple of suggestions. We took that on board, made slight tweaks and tested again with a different set of volunteers. Our volunteers especially liked being able to tax without needing to wait for the log book to drop through their letterbox. If you live in Northern Ireland, you’ll also need valid paper copy of either your current certificate of insurance or a cover note.

But now, due to this service update, you can continue to use your vehicle instead of keeping it off the road. You must tax your vehicle, even if you don’t have to pay anything. If it’s time to tax your vehicle, you can use a reference number from a recent vehicle tax reminder (V11) or ‘last chance’ warning letter, or your log book. If you don’t have any of these documents, you can apply for a new log book on GOV.UK. Of course, the ideal scenario is to always keep your log book safe and sound.
Our Customer Insight team brought together a cross-section of volunteers from across the country to try the service. We asked them to apply for a new log book with the end goal of taxing the vehicle. This allowed us to observe how real people naturally interacted with the service, their understanding of the process, and how they felt about the way the services were linked. If you do not have any of these documents, you’ll need to apply for a new log book.
Whether you have a car, a motorbike or even a truck, we make it easy for you to pay your vehicle tax. There are plenty of payment options available to suit you too. Every vehicle on UK roads must be taxed — unless it’s officially declared off-road (SORN). This guide explains how to check and pay car tax, what it costs, and what happens if you forget.
Your insurance needs to be valid from the date your vehicle tax starts or the date your vehicle tax is issued – whichever is later. You must tax your vehicle even if you do not have to pay anything, for example if you’re exempt because you’re disabled. Car tax, officially called Vehicle Excise Duty (VED), is a payment you must make to drive or park on public roads. You might also need to show evidence of an MOT (it must be valid when the tax starts). For example, a screenshot of your vehicle’s MOT history or Nativerestaurant your MOT certificate, if you have one. When we launch a new service or update such as this one, it doesn’t end there!